Privacy Policy

Last Updated: January 10, 2026

WSS Swim Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and password when you create an account
• Child Information: Name, age, gender, swimming level, and emergency contact details for children enrolled in swimming classes
• Payment Information: Billing address and payment details (processed securely through third-party payment processors)
• Communication Data: Messages, feedback, and support requests you send to us

How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process class bookings and package purchases
• Send notifications about class schedules, cancellations, and updates
• Track attendance and swimming progress
• Communicate important announcements and events
• Provide customer support
• Improve our services and user experience
• Ensure safety and emergency contact procedures

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our app (e.g., cloud hosting, payment processing)
• Legal Requirements: When required by law or to protect our rights and safety
• Swimming Instructors: Relevant child information with assigned instructors for class management and safety purposes

Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encrypted data transmission (SSL/TLS)
• Secure cloud storage with Firebase
• Regular security audits and updates
• Access controls and authentication

Children's Privacy

Our app is designed for parents/guardians to manage their children's swimming lessons. We collect children's information solely for the purpose of providing swimming education services. Parents/guardians have full control over their children's data and can request deletion at any time.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your account and data
• Opt-out of promotional communications
• Export your data

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account at any time through the app settings or by contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.